You can report over 550 different types of professionals and businesses licensed by New York State Department of State (DOS).
You can get help when:
- The NYS licensee has refused to resolve your complaint about its product or service, and
- There is no legal action pending between you and the NYS licensee
You can also report an unlicensed business.
Complaints are only accepted online and by mail.
Online
By Mail
Complete, print and sign the and submit it to:
New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
99 Washington Avenue
Albany, New York 12231-0001
