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Persons living with HIV (PLWH) and their eligible family members can: 

  • Find out if they are eligible for public assistance, SNAP (food stamps), employment and vocational services
  • Get information and referrals to community-based agencies 
  • Get help to find housing, including a list of landlords and brokers who have assisted HASA clients

Contact the Human Resource Administration (HRA) to learn more.

Online

By Phone

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available 24 hours a day, 7 days a week.

The Department of Health and Mental Hygiene (DOHMH) provides medical case management or care coordination services for people living with HIV/AIDS. If you enroll in Care Coordination, you will have a whole team providing support. A care coordinator will help you with your clinical needs and a navigator will help you in the community.

The team will help you:

  • Learn to live better with HIV/AIDS
  • Manage medical appointments
  • Manage your medications
  • Get access to housing, health insurance, and social services

Proof of your HIV/AIDS status is required.

The Department of Health and Mental Hygiene (DOHMH) provides:

  • Assistance notifying your sex or needle sharing partner of HIV exposure
  • Help getting notified partners tested for HIV
  • Help connecting any HIV positive person to HIV medical providers
  • Information for preventing HIV transmission and staying healthy

The DOHMH also takes reports about individuals intentionally spreading HIV.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

The New York City Department of Health and Mental Hygiene offers a free and confidential texting service for people who have HIV.

You can enroll to get the following services by text:

  • Medication reminders
  • Appointment reminders
  • Refill reminders
  • Healthy messages
  • Information on health education workshops
  • Information on free safer sex products
  • Timely updates on biomedical interventions (PrEP, PEP)
  • Upcoming workshops
  • Other events

To Enroll

Text the word CARE to 55676.

Additional Information

The Positive Life Workshop is a peer-led series for anyone who is living with HIV. The workshop provides a confidential space to meet other people with HIV and improve your health.

Topics include:

  • Advocating with your medical provider
  • Taking medicine as prescribed
  • Physical, emotional, and social health

You can register for Positive Life Workshops by phone.

Manhattan Workshops in English

  • Agency: African Services Committee
  • Phone Number: (212) 222-3882
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Manhattan Workshops in Spanish

  • Agency: Latino Commission on AIDS
  • Phone Number: (917) 438-0698
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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