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The federal government’s new public charge rule took effect on September 18, 2026. It changes how using public benefits can affect a person's application for a green card and/or certain visas.

The rule does not apply to all immigrant applications.

Mayor's Office of Immigrant Affairs (MOIA) provides more detailed information and updates online and by phone. 

Online

By Phone

  • Agency: Mayor's Office of Immigrant Affairs
  • Division: MOIA Immigration Legal Support Hotline
  • Phone Number: (800) 354-0365
  • Business Hours: Monday and Wednesday: 9 AM - 8 PM; Tuesday, Thursday, and Friday: 9 AM - 6 PM; Last Saturday of each month: 9 AM - 5 PM
  • You'll hear an automated message that will ask for your language. During business hours, you'll then be connected to an agent.

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