The federal government’s new public charge rule took effect on September 18, 2026. It changes how using public benefits can affect a person's application for a green card and/or certain visas.
The rule does not apply to all immigrant applications.
Mayor's Office of Immigrant Affairs (MOIA) provides more detailed information and updates online and by phone.
Online
By Phone
- Agency: Mayor's Office of Immigrant Affairs
- Division: MOIA Immigration Legal Support Hotline
- Phone Number: (800) 354-0365
- Business Hours: Monday and Wednesday: 9 AM - 8 PM; Tuesday, Thursday, and Friday: 9 AM - 6 PM; Last Saturday of each month: 9 AM - 5 PM
- You'll hear an automated message that will ask for your language. During business hours, you'll then be connected to an agent.